Get more revenue from
existing customers.
See who is ready to come back, follow up on WhatsApp, and track what they spend.
Existing customers. Smarter WhatsApp follow-ups. The revenue that comes back.
0
Customers
RM 0
Lifetime spend
0
Classes attended
0
New this month
Where everyone stands
All 2,828 people, by what they hold and whether they still turn up.
1,831 of 2,828 customers had gone quiet.
Illustrative figures based on a real customer database.
How each month’s intake turned out
Last 12 months, split by where they stand now.
01 — Capture Lost Leads
They’ve visited.
Keep the connection going.
Turn walk-ins, guests and third-party bookings into connections you can continue. Capture their details through QR check-in and stay in touch on WhatsApp.
- Simple check-in for every visitor
- Your own customer list, with consent
- A direct connection for future follow-ups
- Scan QR
- Check in
- Connect
02 — AI Audience Segments
Know who to reach. And why.
Describe who you want to reach. OneWise’s AI Engine turns it into audience rules you can review and refine before building a campaign.
Build your audience
OneWise audience builder
Describe the people you want to reach
ExampleAudience rules
Refine your audience
0of 120 customers match
0% of your audience
One-time visitors
1 completed visit · All booking statuses
Aisha Tan
1 completed visit · Last visit 12 days ago
Upcoming
None
Daniel Lee
1 completed visit · Last visit 30 days ago
Upcoming
In 7 days
Sarah Lim
1 completed visit · Last visit 8 days ago
Upcoming
None
Priya Nair
1 completed visit · Last visit 21 days ago
Upcoming
None
Amir Hassan
1 completed visit · Last visit 45 days ago
Upcoming
In 9 days
Chloe Wong
1 completed visit · Last visit 17 days ago
Upcoming
None
Jason Ng
1 completed visit · Last visit 6 days ago
Upcoming
None
Nur Farah
1 completed visit · Last visit 38 days ago
Upcoming
In 4 days
Mei Chen
1 completed visit · Last visit 14 days ago
Upcoming
None
Arif Rahman
1 completed visit · Last visit 27 days ago
Upcoming
None
Sofia Malik
1 completed visit · Last visit 52 days ago
Upcoming
In 6 days
Ethan Low
1 completed visit · Last visit 10 days ago
Upcoming
None
Campaign builder
OneWise campaign editor
Selected audience
Campaign name
Message
Loved having you at your first class! Ready for your next session?
Add attachment
Pilates studio class
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WhatsApp preview
Pilates Studio
Business account
Hi Aisha 👋 Loved having you at your first class! Ready for your next session?
10:30 AM03 — Personalized campaigns
The right message.
For every audience.
Create personalized WhatsApp campaigns based on each customer’s visits and purchases. Give them a reason to return.
Welcome first-time visitors back
Reconnect with inactive customers
Send timely package renewal reminders
04 — Automated sequences
Follow up at the right time.
Even when your team is busy.
Set up WhatsApp follow-ups for expiring packages and customers who’ve gone quiet. OneWise sends them on your schedule.
Package renewal reminder
OneWise sequence
Sequence preview
- TriggerPackage expires in 5 days
- Wait 3 daysTiming step
Timing sped up for preview
Message preview
Pilates Studio
Business account
AI Receptionist
OneWise inbox
How it handles it
- Enquiry receivedWhatsApp messagePreviewing
- Understands the questionPricing & availability
- Answers from your FAQsStudio info
- Hands over to your teamIf a human is needed
Timing sped up for preview
Message preview
Pilates Studio
Business account
05 — AI Receptionist
Coming soonNever miss an enquiry.
Even after closing time.
Your AI Receptionist replies on WhatsApp instantly, day or night. It answers common questions about opening hours, pricing and availability, and handles routine enquiries, so your team can focus on the customers in front of them.
Instant replies, 24/7
Answers FAQs in your brand's voice
Hands over to your team when needed
06 — Unlock & Track Revenue
See who came back.
And what they spent.
Track returning customers, purchases and revenue connected to each campaign.
Inactive Customer Win-Back
Understand what worked, which customers responded and where the revenue came from.
Illustrative campaign — figures shown are examples, not customer results.
Works with the systems you already use.
Connect the customer data you already have without replacing the tools that run your business.
Booking & membership systemsBookings, appointments, packages and renewals
CRM & customer databasesCustomer details and purchase history
E-commerce & transaction dataOrders and repeat purchases
QR capture & data uploadsWalk-ins, spreadsheets and exported customer records
Your systems stay in place. OneWise helps you understand who to follow up with, reach them on WhatsApp and see what happens next.
Book a DemoQuestions business owners ask before getting started.
No. OneWise works alongside your existing booking, CRM, membership, e-commerce or customer-management systems.
OneWise can work with supported business systems, customer databases, QR-captured records and customer-data uploads. We'll review your setup before onboarding and confirm what can be connected.
Yes. You choose customers based on things like visits, purchases, memberships, spending or how long it has been since they last came back. Your team approves who receives each campaign.
OneWise compares the customers who received a campaign with what they do during the 14-day tracking window, so you can see who returned and the revenue connected to those actions.
Yes. You can set up follow-ups for new customers, renewals, expiries, inactive customers, quiet enquiries, birthdays, no-shows and other important moments.
It depends on your existing systems, customer data and WhatsApp setup. We'll review everything first and give you a clear onboarding timeline.
Customers can scan your OneWise QR code to share their details and opt in to communications. This helps you build your own customer list and stay connected after their visit.
Yes. With our Managed Services, we help build your audience segments, set up campaigns and manage personalised WhatsApp broadcasts. You provide the marketing visuals and message—we handle the setup and sending.
Your next sale could already be in your customer list.
Find customers worth reconnecting with—and turn the next conversation into a reason to return.
See how OneWise fits your current setup.
Worth
reconnecting
Identified with OneWise
Maya
online